IME 5080 - Advanced Quality Management

Catalog Data:

Analysis and application of new concepts in the field of quality control. Tests of significance, probability studies, and other uses of statistics as applied to quality control.

Prerequisite course:

IME3180 or IME3280 or IME5010 or equivalent.

Text :

James Evans and William Lindsay, The Management and Control of Quality, Thomson South-Western Publishing, 2005.

Course Coordinator:

• Dr. David M. Lyth, C.Q.E., Professor,
• Industrial & Manufacturing Engineering Department,
• Office - E-222 Parkview Campus
• Phone 269.276.3368 FAX 269.276.3353
• Web site http://www.wmich.edu/ime/lyth.htm
• Email – david.lyth@wmich.edu

Course Learning Objectives

By the end of the semester the student should:

1. Be able to apply tools necessary to identify and analyze customer needs (a,b,c,f)
2. Be able to design inspection systems (a,b,c,d,f)
3. Understand the concept of service quality and ways to measure it (a,b,c,f)
4. Be able to design tools to aid in quality improvement and cost analysis (a,b,c,f)
5. Identify the input of quality in the supply chain (a,b,c,f)

Letters in Parentheses refer to ABET TAC Criterion 2

Prerequisite skills:

1. Basic electronic communication skills; word processing, electronic spreadsheet, internet access, email
2. Working knowledge of descriptive statistics (mean, variance, graphical display methods, probability) and inferential statistics; estimation, hypothesis testing, regression (MTH2160, 2600, or 3660)
3. Understanding of sampling techniques, both SPC and lot-by-lot. ( IME3180 or IME3280 or IME5010 or permission of instructor.)
4. Grasp of the fundamental of quality including tools (Pareto analysis, cause and effect diagrams, data collection, etc.) and the basics of quality economics. ( IME3180 or IME3280 or IME5010 or permission of instructor.)