IME 4120: Industrial Systems Management
Class Information
Dr. Larry Mallak
Professor and Course Coordinator
Office: E-228 Parkview
Phone: (269) 276-3369
Fax: (269) 585-5933
E-mail: larry.mallak@wmich.edu
Catalog Description
“Principles and applications of advanced systems management: including project management, continuous improvement and advanced quality systems. Computer tools to manage systems will be introduced. Philosophies of systems management will be discussed. Students will acquire advanced systems management skills as applied to multiple industries including manufacturing and service.”
Additional descriptive information: This course focuses on engineering the management system and updates the work of Taylor, Simon, Forrester, Anthony, McGregor, and Mintzberg. Applications include government management, manufacturing, service systems, project and program management, and emergency management.
Course Objectives/
Performance Criteria |
Performance Activity/
Evaluation Technique |
ABET/TAC Criteria |
| 1. Understand foundation concepts behind the engineering process, the management process, and the systems approach. |
feedbacks, exercises, exams |
a,b,e |
| 2. Learn how the Management System Model can be used to describe and analyze various systems. |
feedbacks, exercises, exams |
a,e,h |
| 3. Build an understanding of human decision making roles and processes in complex systems. |
feedbacks, exercises, exams |
b,f,g,h,j |
| 4. Learn how to build and use management tools to measure, evaluate, control, and improve complex systems. |
feedbacks, exercises, exams |
a,b,d,e,i,k |
| 5. Apply information processing theory to the analysis of management systems, including analysis under uncertainty. |
feedbacks, exercises, exams |
b,e,g,h |
Required Text:
Kurstedt, H. A. 1998. ISE 4015 Course Pack [MSE Textbook]. Blacksburg, VA: Virginia Tech. Available on-line in pdf format (free of charge) at http://www.wmich.edu/~emrl/vt/4015dl.htm This book is approximately 1300 pages, but you will be reading a subset of this entire book. Check the reading schedule later in this syllabus for specific modules you are responsible for.
Prerequisite Learning
Students are expected to have knowledge of and the ability to apply the following concepts in class:
- Basic understanding of key business processes (e.g., production, finance, marketing) and technical processes (e.g., manufacturing processes, engineering design process). This is typically accomplished through active participation and successful completion of the first two years of coursework in an engineering or engineering-related curriculum and through work experience, whether part-time, coop, intern, or full-time employment.
- Ability to define, model, and solve problems using tools and techniques from operations research, including linear programming, integer programming, etc.
- Able to understand, write, speak, and present in clear, understandable English.
- Experience finding articles using databases such as ABI/Inform, FirstSearch, InfoTrac, Lexis-Nexis, and other sources.
- Experience using the Internet, accessing Web pages, downloading files, using e-mail to communicate, and using search engines to find relevant information.
- Experience using Adobe Acrobat Reader to view pdf files.
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