Skip To Nav

Site-specific menu

David Lyth, Ph.D.

Industrial and Entrepreneurial Engineering and Engineering Management
Western Michigan University
E-222 Parkview Campus
Kalamazoo, Michigan 49008-5336
Phone: (269) 276-3368

  • Quality Management
  • Service Quality
  • Production/Operations Management



  • Ph.D. in Production/Operations Management, Michigan State University, 1987
  • M.S. in Business, Western Michigan University, 1979
  • B.S. in Business Administration, Michigan Technological University, 1973

Courses Taught:

  • IME 3120 Systems Decision Making
  • IME 4880 Applied Process Reengineering
  • IME 5080 Advanced Quality Management
  • IME 5120 Management of Service Operations
  • IME 6120 Production/Operations Management


  • Lyth, David M. and Larry A. Mallak, "'I don't think we're in Kansas anymore, Toto' or Quality Lessons from the Land of Oz", Quality Engineering , Vol. 10, No. 3&4, 1997.
  • Bringelson, Liwana S., David M. Lyth, Robert F. Reck, and Robert Landeros, "Understanding the Inter-relationships of manufacturing: An Executive Game", Operations Management Review , Vol. 11, No. 2&3, 1995/6.
  • Mallak, Larry, Liwana S. Bringelson, and David M. Lyth, "A Cultural Study of ISO9000 Certification", International Journal of Quality and Reliability Management , Vol. 14, No. 5, pp.328-348.
  • Bringelson, Liwana S., David M. Lyth, Robert F. Reck, and Robert Landeros, "Training Industrial Engineers with an Interfunctional Computer Simulation Game", Computers and Industrial Engineering , Vol. 29, No. 1-4, pp.89-92, 1995.
  • Lyth, David M. and Roman J. Rabiej, "Critical Variables in Wood Manufacturing's Process Capability: Species, Structure, and Moisture Content", Quality Engineering, Vol. 8, No. 2, pp.275-280.
  • Mallak, Larry, David M. Lyth, and Liwana S. Bringelson, "ISO9000: Cultural Factors Impact Registration", Total Quality Review , September/October, 1995.
  • Lyth, David M. and Robert Johnston, "Empowerment, Discretion, Service Quality, and Customer Satisfaction", in Advancing Service Quality: A Global Perspective, edited by Bo Edvardsson, Stephen W. Brown, Robert Johnston, Eberhard E. Scheuing, International Service Quality Association , New York, 1996.

Research Projects:

  • An investigation into the importance of corporate culture during the implementation and management of an ISO-9000 quality system.
  • Improving quality through continuous improvement by training all personnel in manufacturing improvement techniques.


  • Recipient of "Dean's Award for Teaching" 1992, 1993, 1994, 1995, 1996, 1997 from Western Michigan University.
  • Decision Sciences Institute, Instructional Innovation Competition 1994 - Honorable Mention
  • Recipient of "Outstanding Teaching Award", 1981, School of Business Administration, Michigan Technological University
  • Certified by the American Society for Quality: Certified Quality Engineer, 1976, recertified in 1997 Certified Quality Technician Mechanical Inspection, 1976 Certified Quality Technician Nondestructive Testing 1975

Professional Memberships:

  • American Production and Inventory Control Society (ASQC)
  • Decision Sciences Institute (DSI)
  • Operations Management Association (OMA)
  • International Service Quality Association