Medical, Prescription Drug and Dental
Typically, in-network providers submit your claim for you; some out-of-network providers may also do so. For claims that you must submit yourself, send them to:
Blue Cross Blue Shield of Michigan
PO Box 230555
Grand Rapids MI 49523-0555
Vision Service Plan (VSP) network providers file claims directly with VSP. Members with a claim from an out-of-network provider must file it themselves with VSP. Claim forms and instructions are available at Forms: Benefit Claims.
Contact Blue Cross Blue Shield of Michigan for coverage and claims information concerning medical, prescription drug or dental benefits.
- Call Blue Cross Blue Shield of Michigan Customer Service at (877) 671-2583.
- A Blue Cross Blue Shield of Michigan representative is available to meet with employees in Human Resources most Thursdays. Please call Human Resources at 269-387-3620 to make an appointment.
- Contact Vision Service Plan (VSP) for coverage, claims and participating provider information concerning vision benefits.
- Call VSP Member Services at (800) 877-7195.