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Resident Manager Job Description

The Resident Manager (RM) position focuses on enhancing the quality of life in the WMU Apartments and Spindler Hall, including fostering community, being attentive to safety and security of residents, and assisting with facility operations. The position requires an individual who is flexible enough to assume a variety of roles as dictated by the changing needs of students. It is crucial that an individual be able to relate well to others and handle administrative responsibilities. The RM is more than just a friendly presence; she/he is the crucial link in creating an environment in which students develop independence and learn to live cooperatively with others.

Position Requirements

The 2014-15 application for Resident Manager is available at the Residence Life office (3rd floor Faunce Student Services Building).

Please contact Adam Wall with questions.

Residence Life seeks candidates who enjoy working in a community setting and fostering a living/learning community. Applicants must:

Any additional off-campus or on-campus employment must not exceed nine hours per week and be approved by Residence Life. Outside employment must not interfere with the RA responsibilities.

Applications will not be accepted or interviews scheduled for anyone not meeting the above criteria.

Position Responsibilities 

RMs are responsible for the following key areas:

For a more detailed position description, please contact Residence Life.


Time Commitment

The nature of the RM position is such that its responsibilities are determined not so much by a time clock or a calendar, but by the needs of residents and the department. Some periods, such as apartment turnover, will require more time than average, but other responsibilities will arise that cannot always be anticipated and scheduled. Key time commitments include:

Apartment Turnover – RMs serve a facility role in getting apartments ready for new residents and checking out departing residents at the end of each semester or summer session. As such, RMs arrive early and depart late.

Regular Meetings – Meetings include weekly staff meetings (2 hours) and weekly or bi-weekly one-on-one meetings with supervisors.

RM Training – RM training varies depending on when the new RM joins the staff. Training includes shadowing current RMs, individual sessions and attending centralized sessions when applicable.

Safety Checks – RMs visit resident apartments once a semester to conduct apartment safety checks.

University Breaks – Apartments do not vacate during University breaks and significant holidays, so a minimum RM staffing level is required during those times (e.g. Thanksgiving, Spring Break, MLK weekend, Easter, etc.).