Apartment Services

Campus dining

Optional commuter dining plans. Cash accepted at every dining unit.

Cable television

Each room is wired to receive basic cable television access at no additional charge. Visit Western Michigan University EduCABLE for more information. 

Internet access

Elmwood, Goldsworth Valley and Stadium Drive complexes

Elmwood, Goldsworth Valley and Stadium Drive apartments have an Ethernet port that connects residents to ResNet, the high-speed residential computing network at WMU. An Internet fee will be charged to each student's WMU account. Visit the ResNet website for details.

Western View

Western View apartments have an Ethernet port and wireless Internet that connects residents to ResNet, the high-speed residential computing network at WMU. An Internet fee will be charged to each student's WMU account. Visit the ResNet website for details.

Laundry

Laundry locations vary by complex.

  • Elmwood—located in each complex building; use quarters or Laundry Access Card to operate; Elmwood E, G, L and Q buildings may also use Laundry Bucks.
  • Goldsworth Valley—three laundry rooms scattered throughout the complex; use quarters or Laundry Access Card to operate; T building may also use Laundry Bucks.
  • Stadium Drive—one laundry room centrally located within the complex; use quarters, Laundry Bucks or Laundry Access Card to operate.
  • Western View—located within each apartment.

Mail

All mail is delivered by the U.S. Postal Service, and any problems should be reported directly to them. Individual apartment boxes for incoming mail are located in each stairwell. The names of all occupants of the apartment must be noted inside the mailbox in order for mail to be delivered. WMU Apartment addresses are regular Kalamazoo addresses, not campus mail, so the words "Western Michigan University" should not be listed in your address as this will delay or prevent delivery. 

Maintenance 

Students can submit their own maintenance requests via Bronco Fix-It. If it is a maintenance emergency that threatens safety, security or sanitation, please contact:

  • Residence Life, 8 a.m. to 5 p.m. Monday through Friday—(269) 387-4735
  • Maintenance Service Center, 7 a.m. to 5 p.m. Monday through Friday—(269) 387-8514
  • WMU Public Safety, evenings, weekends and holidays—(269) 387-5555

Parking

WMU Apartment residents are eligible for a free WMU Apartment parking permit. All motor vehicles, including motorcycles, must be registered and parked in a lot designated by the permit. The permit is free when you register your vehicle at Parking Services and will require your identification, state-issued vehicle registration and apartment lease or contract.

Pest control 

If you have pest concerns, please contact Residence Life at (269) 387-4735 to have a licensed exterminator inspect your room.

Questions about bed bugs?

Telephone

Students who live in Elmwood, Goldsworth or Stadium Drive apartments must request phone services from the Information Technology office and are billed at the rate of $15 per month to their WMU student account. Voicemail or call-waiting features are also available for a monthly fee. There is a one-time charge of $23 for adding phone service or an additional feature. Long distance service is handled by personal cellphones or the use of pre-paid calling cards which are sold at the WMU Bookstore in the Bernhard Center.

Phone service is available for the Western View upon request. Western View residents must purchase a specific type of phone to use in the bedroom or common areas, as well as subscribe to telephone service with Information Technology. Details are provided prior to move-in.

Utilities

Elmwood, Goldsworth Valley and Stadium Drive complexes 

All utilities, as well as basic cable and local phone service, are connected and available when you arrive. Cost for service is included in rent payments.

Western View

Waste removal, recycling service and basic cable are included in rent payments. Each resident is responsible for their portion of gas and electric utilities. Details are provided prior to move in.