Student Voice Mail Guide

Setting up voice mail

  1. Dial 7-MAIL (7-6245), the voice mail access number.
  2. Enter your temporary 5-digit password (the one created when you ordered your mailbox).
  3. Enter your permanent 5-15 digit password (zero cannot be the first digit). Remember this password! You will need this password every time you retrieve messages from your mailbox.
  4. Follow the recorded prompts in the system to: record your name(s) and record your personal greeting.
  5. Hang up your telephone.
  6. Obtain a dial tone and press the "*" key.
  7. Press the "4" key.
  8. Dial 7-MAIL (7-6245) and then hang up.

Retrieving messages from your phone

  1. Dial 7-MAIL (7-6245).
  2. Enter your password.
  3. Press "1" to hear your messages.

Retrieving messages from another phone

  1. Dial 7-MAIL, or (269) 387-6245 if off campus, and follow the instructions.
  2. Listen to the introduction, or press the "#" key any time during or after the introduction.
  3. Enter your mailbox number (your 5-digit campus phone number).
  4. Enter your password.
  5. Press "1" to hear your messages.

Changing your voice mail box to a new number

  1. Call (269) 387-4357, Option 2.
  2. You will be connected to a Customer Service Representative who will handle your request.

Cancelling voice mail service

  1. Call (269) 387-4357, Option 2.
  2. You will be connected to a Customer Service Representative who will handle your request.