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Current News, Outages, and Downtime
(5/15/08) GoWMU and E-learning Downtime Announced: GoWMU will be unavailable from 4:00-8:00 a.m. on Sunday, May 18. Additionally, e-learning (Blackboard/Vista) will be unavailable from 6:00 a.m. until noon on Sunday, May 18 for system maintenance.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(5/9/08) WMU iTunes U Downtime Announced: iTunes U will be down from 11 p.m. on Monday, May 12 until 1:30 a.m. on Tuesday, May 13 for maintenance.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
5/7/08) People Soft Downtime Announced: PeopleSoft Financials which includes the following modules (Asset
Management, General Ledger, Accounts Payable, Purchasing, Budget,Grants, Billings, Projects, and Contracts) will be down from 2 a.m.on Saturday, May 17 until 9 p.m. on Sunday, May 18.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(5/7/08) Sprau Tower Wireless Down Tonight: The wireless network for Sprau Tower will experience intermittent connectivity from 8:00 - 10:00 pm tonight while maintenance is being performed. After maintenance is completed, computers using wireless during this maintenance window may need to be rebooted to regain network access.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(5/6/08) WMU's Weekly Virus Scan Changes to Fridays: All University-issued laptop or desktop PCs running
Microsoft Windows, may experience a change in the timing of the weekly scan of the Symantec Antivirus software. Please see http://www.wmich.edu/oit/news/scan-change.html for more information. -jw
(4/29/08) Student Information System Downtime Announced: The Banner Student information System will be down for maintenance from 6:30 - 9:00am on Sunday, May 4. GoWMU will remain up however many of the links in the My Self-Service channel will be unavailable during this time period.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(4/29/08) E-learning downtime Announced: E-learning (Blackboard/Vista) will be unavailable due to system maintenance from 7:00 - 7:30am on Sunday, May 4.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(4/28/08) CHHS Network Downtime Announced: The College of Health and Human Services' network will be down due to a clean access install from 4:00 - 6:00am on Sunday, May 4.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(4/23/08) VoIP Phone Outage Announced:Due to a system upgrade, the VoIP phones will experience a brief outage on April 30 at 6:00pm (about 20 to 30 minutes) In progress calls will be disconnected. The following building will be effected.
CHHS, BTR / PPP, S. Kohrman, Chemistry, Rood, Seelye, SWRC, Welborn, UCC, Richmond, Whitman, Saddle, Brown, CDA - EWB, first floor Career Center - 3rd FLoor Schneider
If you have any questions or experience problems after the outage is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(4/17/08) Internet Outage Announced: Access to the Internet will be unavailable from Elmwood, Goldsworth Valley, and Spindler apartments and Bigelow, Davis, French, Henry, and Zimmerman residence halls from 7:00-8 a.m. on Wednesday April 30, due to maintenance.
If you have any questions or experience problems after the outage is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
4/11/08 E-learning Downtime Announced: E-learning (Blackboard/Vista) will be unavailable from 7:00-7:30 a.m.on Sunday, April 13 for system maintenance.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(3/25/08) E-learning downtime Announced: E-learning (Blackboard/Vista) will be down from 7:00-7:30 a.m. on Sunday, March 30 for system maintenance.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(2/18/08) Ebills Downtime Announced: Ebills will be down from 8:00-9:00 a.m. on Sunday February 24, 2008 for system maintenance.
If you have any questions or experience problems after this downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(2/11/08) E-learning Downtime Announced: E-learning (Blackboard/Vista) will be unavailable due to system maintenance from 7-10 a.m. on Sunday, February 17
If you have any questions or experience problems after this downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(2/11/08)Campus network outages Announced: Due to network upgrades, there will be network interruptions between 3:00 and 7:00 a.m. on Friday, February 29. Services affected are: Internet access, GoWMU, webmail, imap.wmich.edu and e-learning (Blackboard/Vista). Users are urged not to utilize these services during that time period as it could result in lost work or files.
If you have any questions or experience problems after this outage is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(2/7/08) E-learning Down Tomorrow Morning: E-learning (Blackboard/Vista) will be unavailable from 6:00-6:30 a.m. on Friday, February 8 for system maintenance.
If you have any questions or experience problems after this downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(2/7/08) WMUWeb Payment and e-billing Downtime Announced: WMU Web Payments and e-billing system will be down for system upgrades from 8:00-9:00 a.m. on Sunday February 17.
If you have any questions or experience problems after this downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(2/6/08) GoWMU down on Sunday:GoWMU will be unavailable between 1:00 and 9:30 a.m. on Sunday, February 10. ECS webmail and e-learning will be available during that time.However, it is suggested you not utilize those services during this time period as there will be intermittent network interruptions that could cause data loss.
If you have any questions or experience problems after this downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(1/29/08) Banner Downtime Announced: The Banner Student information System will be down from 6 a.m. on Saturday, Feb 2 until 6 p.m. on Sunday, Feb 3 for system maintenance. GoWMU will remain up, however many of the links in the
My Self-Service channel will be unavailable during this maintenance.If you have any questions or experience problems after this downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(1/25/08) Network connections in Bernhard, Ellsworth and Henry Hall offices will be down from midnight to 3 a.m. on Saturday, January 26 due to the replacement of failing equipment. This does not affect any ResNet connections
If you have any questions or experience problems after this downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(1/17/08)WMU's e-learning (Blackboard/Vista) will be down from 7:00-10:00 a.m. on Sunday, Jan 20 for system maintenance.
If you have any questions or experience problems after this downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(1/17/08)It has been announced that WMU's Web Payments and e-billing system will be down from 8:00-8:30 a.m. on Sunday, Jan 20 for system upgrades.
If you have any questions or experience problems after this downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(1/15/08)It has been announced that Due to network upgrades, there will be network outages between 3 and 7 a.m. on Thursday, January 17. Services affected are: GoWMU, webmail, imap.wmich.edu and e-learning (Blackboard/Vista).Users are urged not to utilize these services during that time period as it could result in lost work or files.
If you have any questions or experience problems after the outage is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(12/18/07) Banner and GoWMU Downtime Announced:It has been announced that Banner and GoWMU will be unavailable between 5 a.m. and noon on Sunday, December 30. ECS webmail will continue to be available by going directly to http://webmail.wmich.edu and e-learning will be available by going directly to http://vista.wmich.edu.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the downtime will be processed within the normal Help Desk routine. -jw
(12/18/07) Peoplesoft and Banner ERP Downtime Announced:It has been announced that the PeopleSoft and Banner ERP will be down from 6 a.m. until noon on Sunday, December 23 for annual server maintenance.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(12/17/07) Multiple Network Outages Announced: There will be multiple, staged network outages between the hours of 3 and 7 a.m. on Wednesday, Thursday, and Friday, Dec 19-21 while access points are upgraded. This affects all network connectivity, including access to the Internet, e-mail and file services; www.wmich.edu; homepages.wmich.edu; GoWMU; webmail; imap.wmich.edu; the "H drive" on computers in the BCC, CAE and UCC labs; and OIT-managed Sun workstations and VOIP phones. Even if a system appears to be restored, users are urged not to engage in any network activities during that time period as that could result in lost work or files.
If you have any questions or experience problems after these outages are complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(12/14/07)It has been announced that WMU's E-learning (Blackboard/Vista) will be down for system maintenance from 5 p.m. on Thursday, Dec 20 until noon on Friday, Dec 21.
If you have any questions or experience problems after this downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
12/6/07) GoWMU Downtime Announced: GoWMU will be down between 6 a.m. and noon on Sunday, December 9. ECS webmail will continue to be available by going directly to http://webmail.wmich.edu and e-learning will be available by going directly to http://vista.wmich.edu.
If you have any questions or experience problems after this downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(12/5/07) Cashiering Downtime Announced: Cashiering will be down from 5:15 to 5:45 p.m. tonight, December 5.
If you have any questions or experience problems after the outage is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(11/28/07) WMU Web Payment and e-billing Downtime Announced: The WMU Web Payment and e-billing system will be down for system upgrades from 4:30 to 10 a.m. on Sunday, December 2.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(11/14/07) E-Learning Downtime Announced: E-learning (Blackboard Vista) will be down Sunday morning, November 18th from 7 a.m. to noon for server updates.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(10/29/07) iTunes University will be unavailable from 1-1:30 a.m. on Thursday, November 1 due to iTunes system maintenance. This system maintenance is being performed by Apple on servers in California. Any problems will be worldwide and handled by Apple.
(10/23/07) Touchnet e-bills Unavailable: Touchnet e-bills will be unavailable from 8:00 to 8:05 a.m. on Sunday November 03, 2007.
If you have any questions or experience problems after the outage is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(10/9/07) GoWMU Downtime Announced: All services within GoWMU, and all WMU Web pages (wmich.edu) will be unavailable from 7 to 9 a.m. on Sunday October 21 due to a server upgrade.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(10/5/07) Vista Reboot Announced: The WebCT/Blackboard Vista server will be rebooted between 6:00 and 7:00 am on Saturday, October 6th. All of Vista will become unavailable during this time.
If you have any questions or experience problems after the reboot is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(10/4/07) Enterprise System Down: The WMU Enterprise Backup System will be down for a scheduled software upgrade from 8 a.m. until approximately noon on October 4th.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(10/3/07) Email Issues: Currently the OIT email service is experiencing technical difficulties. This includes IMAP, webmail, and mail through GoWMU. It does not affect groupwise. Technicians are aware of the issue and are currently working to resolve it. --sr
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(9/20/07) E-Learning Downtime Announced: E-learning will be down from 7 a.m. until noon on Sunday, September 23.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(9/19/07) People Soft/Financials Downtime Announced:The PeopleSoft/Financials system will be unavailable from 3 a.m. until 3 p.m. on Saturday, September 22 due to a software upgrade.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(9/19/07) Banner WorkFlow Downtime Announced: Banner WorkFlow will be down for maintenance from 9 a.m. to 3 p.m. on Saturday, September 22.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(9/18/07) Network Issues: The university is currently experiencing technical difficulties that are causing sluggish performance in the network. OIT is aware of the issue and technicians are working to resolve the issue. -jw
(9/17/07) Multi-cast Server Downtime Announced: The multi-cast server will be reloaded at 10 p.m. on Tuesday, September 18. This will take approximately five minutes and affects Novell servers, IPTV and Access Grid Videoconferencing (Math).
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(9/12/07) Banner, eLearning & GoWMU down on Sunday: All Banner systems, GoWMU, and eLearning will be down from 7 a.m. until noon on Sunday, September 16.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(9/11/07) WMU Websites Scheduled for Downtime:Two WMU websites, www.wmich.edu and www.atis.wmich.edu will be down for approximately
ten minutes between midnight and 2 a.m. on Friday, September 14 for
a system reboot.If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(8/23/07) ResNet Downtime Re-scheduled Today: On Thursday, August 23rd ResNet service in the residence halls will be unavailable from 1:30pm-11pm. At that time ResNet will be upgraded to support and accommodate users who are running the new Windows Vista operating system. Once the upgrade is complete users will be automatically prompted to install the latest version of the CleanAccess Agent on their computer. Once the new version of the Clean Access Agent is installed, users may log in like normal.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(8/21/07) Blackboard Vista down Thursday and Friday: The E-learning server (Blackboard Vista) will be down from 12:01a.m. on Thursday, August 23 until 5 p.m. on Friday, August 24 for asoftware upgrade.
If you have any questions or experience problems, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(8/21/07) Internet Service Down: Merit informed the university that as of 7:58 am today connectivity outside of Michigan is experiencing difficulties. Connectivity inside of Michigan is currently working. No estimation on recovery at this time, but technicians are addressing the problem.
If you have any questions or experience problems, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(8/15/07) WMU has been facing intermitten internet connectivity. Administrators are aware of the problem and are working to resolve this issue in a timely manner.
If you have any questions or experience problems, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(8/15/07) ResNet Downtime Announced: On Saturday, August 18th ResNet service in the residence halls will be unavailable from 8am-5pm. At that time ResNet will be upgraded to support and accommodate users who are running the new Windows Vista operating system. Once the upgrade is complete users will be automatically prompted to install the latest version of the Clean
Access Agent on their computer. Once the new version of the Clean Access Agent is installed, users may log in like normal.If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(7/5/07) Banner Downtime Announced: All Banner applications will be down for a system upgrade from 2:30 p.m. on Friday, July 13 until noon on Saturday, July 14. This will affect both Internet Native Banner and Self-Service Banner, within
GoWMU.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(6/29/07) Kalamazoo/Battle Creek Dial-up Downtime Announced: Kalamazoo dial-up number 387-2040 and Battle Creek dial-up number 963-9975 will be down from 6:30-8:00 a.m. on Monday, July 2 while
the service is moved. Please see www.wmich.edu/oit/facstaff/dialup.html for more information on additional dial-up changes.If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(6/19/07) Downtime Announced for WMU Web Server: The WMU primary Web server, www.wmich.edu, will be down from midnight to 2 a.m. on Sunday, June 24 for software upgrades. All Web pages and/or applications served from www.wmich.edu will be affected.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(6/7/07) Educable Downtime: Related to the renovation of Brown Hall, some modifications need to be made in the EDUcable cable TV system that will probably affect Sprau Tower, Shaw/Gilmore, and Miller. The work is planned for Thursday, June 7, but could extend to Friday June 8. The work will probably cause complete losses of EDUcable service for the listed buildings. Outages will be kept to a minimum, but the work required is extensive. There will probably be at least one outage of several hours and there may be other outages of shorter duration.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(6/5/07) WMU remote dial-up numbers changing. Effective July 2, 2007, WMU's remote dial-up service provider will cease operations. WMU has switched to a new provider, so prior to that date, all students, faculty, and staff using WMU's dial-ups from outside Kalamazoo or Battle Creek will need to change to a new phone number. For more information please see www.wmich.edu/oit/facstaff/dialup.html
Any questions, or problems, should be reported to the Help Desk at (269) 387-HELP.
(5/21/07) PeopleSoft Financial System will be down for upgrades on May 26 from 2 a.m. until 10 p.m.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(5/17/07) WMU network connectivity will be interrupted between 6-6:30 a.m. on Friday, May 18.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(5/16/07) GoWMU will be down on Sunday, May 20, from 5 a.m. to 2 p.m.This will also affect Banner applications, and TouchNet bill payment. ECS webmail will continue to be available by going directly
to http://webmail.wmich.edu and Blackboard Vista will be available by going directly to http://vista.wmich.edu.If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(5/15/07)There will a network outage at the BTR Park from 10:30 p.m. on Tuesday,May 15 until 1:30 a.m. on Wednesday, May 16. This will affect the entire College of Engineering and Applied Sciences.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(4/13/07) GoWMU Downtime on Sunday, April 15, from 6-8 a.m. This will also affect Banner applications, and TouchNet bill payment. ECS webmail will continue to be available by going directly to http://webmail.wmich.edu and WebCT Vista will be available by going directly to http://vista.wmich.edu.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(3/16/07) Peoplesoft Down PeopleSoft will be down from 8 a.m. until noon on Sunday, Mar 18.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(3/9/07) Stadium Drive Internet Down Internet access to Stadium Drive Apartments will be down on Tuesday, Mar 13, from 3-5 a.m.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(3/5/07) CEAS Network Outages There will be intermittent network outages from 2:30-5:00 a.m. on Tuesday, March 6 at the College of Engineering, Paper Pilot Plant, and the BTR Power Plant.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
(3/5/07) WMUnet Outages All internal and external network connections will experience intermittent outages from 3-6:00 a.m. on Thursday, March 8. This will affect the entire campus.
If you have any questions or experience problems after the downtime is complete, please contact the OIT Help Desk at (269)387-HELP (4357). If you call while the Help Desk is closed, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the outage will be processed within the normal Help Desk routine. -jw
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