Did you know? – Professional Email Etiquette in 12 Easy Steps

Professional Email Etiquette in 12 Easy Steps

1. Address Email Recipients by Name

2. Write a Definitive Subject Heading

3. Identify Yourself and State Your Intentions Briefly

4. Attach Documents

5. Say “Thank You”

6. Include a Valediction or Complimentary Close

7. Use a Formal Signature and a Professional Email Address

8. Check Grammar, Mechanics, Tone

9. Review Your Email Before Sending

10. Acknowledge Receipt Within 48 Hours

11. When Necessary, Make a Phone Call instead

12. Never Send An Email When You are Angry or Upset

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