Candidate: Hanacho Michael NmomDegree of: Doctor of Education
Department: Teaching, Learning and Leadership
Title: Increasing the Awareness of Human Resource Development Activities in Small Firms
Monday, March 22, 2004, 8:00 am - 10:00 am
Committee: Dr. Charles Warfield, Chair
The study sample consists of seven "purposeful informants". A mixed-method case study, employing the quantitative and qualitative fact-finding strategies of a simple survey questionnaire and semi-structured interviews, was deployed. All seven questionnaires distributed were dutifully returned.
Results from the study indicate a high level of awareness of HRD concepts among the participants of this study. Cumulatively, 97% level of HRD concept cognition was ascertained. Semi-structured interview responses overwhelmingly confirmed an impressive level of appreciation of the strategic position of HRD plays in the participating firms. The findings suggest these successful firms view their employees as resourceful assets or capital, needing occasional and intermittent skill, knowledge, and aptitude (SKA) upgrading to remain viably productive. Developed and trained employees in return are expected to help the organization remain competitive.
Additional important findings are:
1) these four firms are concerned with remaining afloat by using niche-marketing and product/service diversification;
2) that informal learning techniques, specifically on-the-job interventions, dominate small firms' HRD landscape due to its immediacy in application, as well as its situational, social, and resource utilization cost-effectiveness;
3) that each firm's HRD activities are part and parcel of their human resource manager's responsibilities.
4) Moreover, the style of learning interventions selected are dictated by the firm's idiosyncrasies, business goals and objectives, customer expectations, expendable resources, and government directives.
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