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Financial aid basics




About us


If you have questions, look for information on our website, and monitor your email and GoWMU for updates. You can walk into Bronco Express without an appointment, 8 a.m. - 5 p.m. Monday, Tuesday, Thursday and Friday, and 10 a.m. - 5 p.m. Wednesday.

You may also reach us by phone at (269) 387-6000, or by email, Check social media for answers to your basic questions as well.

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Satisfactory Academic Progress (SAP) appeals

Complete your appeal correctly to ensure timely payment of your aid

The Satisfactory Academic Progress policy requires students to maintain SAP in order to be eligible for financial aid. If you don't know what SAP is, read the SAP policy online.

checkmarkIf you are submitting an appeal, do NOT submit an incomplete appeal. You must turn in the form AND supporting documentation or your appeal will not be considered.

How to appeal

The appeals process is an opportunity for you to present your reasons for your poor academic performance. It is also the place to write a specific action plan for your return to good standing. Your appeal must be submitted, complete with documentation, in order to be considered.

  1. Complete the appeal form, located on our forms page. This form is two pages long and must be filled out entirely. Print your name and WIN at the top of each page.
    • Check your academic history for non-passing grades such as E, X, I and W. Write a statement explaining why you did not meet the standards of SAP (for example, illness or injury, death in the family, working too many hours, issue with a class or a professor, changed your major). Please explain your circumstances as completely as possible.
    • Write a statement about what has changed, including the resources you have or will use to become successful in your next term (for example, tutoring to improve your GPA, counseling if you're dealing with a death in the family or depression, revising your work and class schedule). Be specific when explaining your plan to get back on track.
  2. Gather documentation to support both your reason for not making SAP and your plan for the next term. Appeals submitted without supporting documentation will NOT be considered.

Types of documentation

Documentation must support your reason for not making SAP and your plan to get back on track. It must be specific.

  • A letter from your doctor that shows when you were treated, the extent of your illness or injury and your recovery time or treatment plan
  • A letter from your tutor with a schedule of your planned tutoring dates
  • A letter from your parent that explains you had to travel home for an extended period of time
  • A letter from your employer that shows your work schedule
  • A copy of an obituary
  • A letter from you professor that shows you're attempting to make up work or resolve a conflict

Ready to appeal?

Please be as specific as possible when describing your circumstances and your plan. Your documentation should support both. Print your name and WIN on every page you submit. Only submit a complete appeal.

The academic progress appeal form is on our forms page. Or, click on the image on the left. Read the complete SAP policy for more details.

Questions? Call Bronco Express, (269) 387-6000.

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Updated: 03/19/2014 2:19 PM

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Student Financial Aid
1903 W Michigan Ave
Western Michigan University
Kalamazoo MI 49008-5337 USA
269 387-6000