This checklist
is for assessing the adequacy of individual personnnel evaluations.
It is organized according to the 21 Joint Committee Personnel
Evaluation Standards, plus an additional recommended standard focused
on legal viability. For each of the 22 standards the checklist
includes 6 checkpoints drawn from the substance of the standard.
It is suggested that each standard be scored on each checkpoint.
Then judgments about the adequacy of the subject evaluation in meeting
the standard can be made as follows: 0-1 Poor, 2-3 Fair, 4 Good,
5 Very Good, 6 Excellent. It is recommended that an evaluation
be failed if it scores Poor on standards P1 Service Orientation, U3
Evaluator Credibility, F4 Legal Viability, A4 Valid Measurement, or
A7 Bias Control. Users of this checklist are advised to consult
the full text of The Joint Committee (1988) Personnel Evaluation
Standards, Newbury Park, CA: Sage Publications.
|
TO MEET THE REQUIREMENTS
FOR PROPRIETY, PERSONNEL EVALUATIONS SHOULD: |
P1 Service Orientation
- Assess whether
each service provider is delivering high quality, principled
services
- Ground the assessment
in pertinent institutional/program mission and goals
- Seek clarification,
as needed, of the service provider’s responsibilities
- Assess the service
provider’s performance of job responsibilities
- Assess the service
provider’s contributions to meeting the assessed needs of the
targeted beneficiaries
- Support personnel
actions that protect the welfare of targeted beneficiaries
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
P2
Formal Evaluation Guidelines
- Follow the provisions
of pertinent personnel policies
- Be attentive to
the requirements of any pertinent collective bargaining agreement
- Deliver unambiguous
assessment findings
- Conform to the
pertinent legal protections of the evaluatee’s rights
- Be consistent and
equitable considering evaluations of similar evaluatees
- Meet all pertinent
ethical standards
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
P3
Conflict of Interest
- Search out potential
conflicts of interest
- Control conflicts
of interest at every level of examination and judgment
- Openly and honestly
address conflicts of interest, including the appearance of conflict
of interest
- Show that the evaluator
is not subject to an unresolvable conflict of interest
- Employ multiple
data sources to examine and judge personnel performance
- Invite and append
the employee’s reactions to the evaluation report
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
P4
Access to Personnel Evaluation Reports
- Maintain security
of the obtained information
- Clearly identify
authorized users of the evaluation report
- Appropriately restrict
access to the obtained information
- Follow established
rules for distributing evaluation reports
- Notify the evaluatee
of additions to her/his personnel file
- Promise only those
levels of confidentiality and anonymity that meet pertinent
law
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
P5
Interactions with Evaluatees
- Develop rapport
with the evaluatee
- Address the evaluatee
in a professional, considerate, and courteous manner
- Be sensitive and
responsive to the evaluatee’s pertinent personal and professional
needs
- Demonstrate a genuine
interest in the evaluatee as a person
- Gear evaluative
feedback to help the evaluatee strengthen performance
- Provide feedback
in a private setting
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
SCORING
THE EVALUATION FOR PROPRIETY: Add
the following:
| Number
of Excellent ratings (0-5) |
____ |
x
4 = |
____ |
| Number of Very Good
ratings (0-5) |
____ |
x
3 = |
____ |
| Number of Good
ratings (0-5) |
____ |
x
2 = |
____ |
| Number of Fair
ratings (0-5) |
____ |
x
1 = |
____ |
|
Total Score |
|
= |
____ |
Strength of the Evaluation's
provisions for Propriety:
|
19 (95%)
to 20 |
Excellent |
|
14 (70%) to 18 |
Very Good |
|
10 (50%) to 13 |
Good |
|
5 (25%) to 9 |
Fair |
|
0 (0%) to 4 |
Poor |
|
TO MEET THE REQUIREMENTS
OF UTILITY, PERSONNEL EVALUATIONS SHOULD: |
U1 Constructive Orientation
- Provide timely
feedback
- Reinforce good
practice
- Provide direction
for improvement
- As appropriate,
clarify needs for professional development
- Promote professionalism,
including self-evaluation
- Promote improved
organizational effectiveness through the evaluatee’s improved
performance
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
U2
Defined Uses
- Reference and address
clear evaluation purposes
- Document the authorized
users
- Reference clear
understandings with the authorized users about the evaluation’s
intended uses
- Note and justify
the targeted evaluation questions
- Show how the employed
evaluative criteria fit the evaluation questions
- Show how the evaluation
methods and information fit the evaluation questions and intended
uses
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
U3
Evaluator Credibilty
- Engage an evaluator
with the requisite training, skills, sensitivity, and authorization
- Assure that the
evaluator is trained in the institution’s specific evaluation
policies and procedures
- Clearly define
the evaluator’s authority and responsibility
- Be conducted professionally
- Promote and assist
improvement
- Include justification
of the evaluator’s data, conclusions, and recommendations
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
U4
Functional Reporting
- Issue clear reports
- Issue timely reports,
including interim reports
- Issue accurate
reports
- Issue germane reports
focused on the evaluation’s purposes and the employee’s duties
- Reflect documented
strengths and weaknesses
- Provide the evaluatee
opportunities for response, appeal, and use of findings to improve
performance
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
U5
Follow-Up and Impact
- Encourage and assist
application of the findings
- Help the evaluatee
understand the results
- Review strengths
and weaknesses
- Reinforce outstanding
performance
- Assist the development
of professional growth plans
- Assist the termination
of a hopelessly incompetent or irresponsible evaluatee
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
SCORING THE EVALUATION
FOR UTILITY: Add
the following:
| Number
of Excellent ratings (0-5) |
____ |
x
4 = |
____ |
| Number of Very Good
ratings (0-5) |
____ |
x
3 = |
____ |
| Number of Good
ratings (0-5) |
____ |
x
2 = |
____ |
| Number of Fair
ratings (0-5) |
____ |
x
1 = |
____ |
|
Total Score |
|
= |
____ |
Strength of the Evaluation's
provisions for Utility:
|
19 (95%)
to 20 |
Excellent |
|
14 (70%) to 18 |
Very Good |
|
10 (50%)
to 13 |
Good |
|
5 (25%) to 9 |
Fair |
|
0 (0%) to 4 |
Poor |
|
TO MEET THE REQUIREMENTS
FOR FEASIBILITY, PERSONNEL EVALUATIONS SHOULD: |
F1 Practical Procedures
- Specify procedural
steps in direct and familiar language
- Employ efficient
procedures
- Provide useful
feedback without impeding staff performance
- Minimize disruption
to the organization
- Minimize cost
- Avoid collecting
new information that duplicates existing information
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
F2
Political Viability
- Provide a common
focus and set of directives applicable to all of the subject
evaluatees
- Employ personnel
evaluation policies and procedures that were developed collaboratively
- Employ personnel
evaluation policies and procedures that the evaluatees understand
and accept
- Employ personnel
evaluation policies and procedures that have the backing of
the relevant policy board
- Faithfully carry
out the established personnel evaluation policies and procedures
- Provide for appeals
and steps to rectify mistakes promptly
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
F3
Fiscal Viability
- Allocate adequate
time for assessment, reporting, and follow-up
- Allocate adequate
resources for assessment, reporting, and follow-up
- Use resources effectively
- Use resources efficiently
- Use the evaluatees'
time efficiently
- Employ findings
to help the evaluatee be more effective and efficient
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
F4
Legal Viability
- Take into account
those legal provisions that pertain to the local context
- Engage, as needed,
expert legal advice
- Adhere to the vast
body of applicable legal mandates
- Adhere to the other
standards in this set
- Follow a legally
defensible substantive due process, including definition of
role and performance standards
- Follow a legally
defensible procedural due process, giving the evaluatee the
right to respond and be heard
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
SCORING
THE EVALUATION FOR FEASIBILITY: Add
the following:
| Number
of Excellent ratings (0-4) |
____ |
x
4 = |
____ |
| Number
of Very Good ratings (0-4) |
____ |
x
3 = |
____ |
| Number of Good
ratings (0-4) |
____ |
x
2 = |
____ |
| Number of Fair
ratings (0-4) |
____ |
x
1 = |
____ |
|
Total Score |
|
= |
____ |
Strength of the Evaluation's
provisions for Propriety:
|
15 (94%)
to 16: |
Excellent |
|
11 (69%) to 14: |
Very Good |
|
8 (50%) to 10: |
Good |
|
4 (25%) to 7: |
Fair |
|
0 (0%) to 3: |
Poor |
|
TO MEET THE REQUIREMENTS
FOR ACCURACY, PERSONNEL EVALUATIONS SHOULD: |
A1 Defined Role
- Reference a clearly
defined role and set of responsibilities for the evaluatee
- Reference the needed
qualifications for fulfilling the evaluatee’s role
- Reference clear
performance objectives for the evaluatee
- Confirm that all
parties to the evaluation have mutually understood the position’s
requirements
- Deliberate to clarify
any disagreements about performance expectations before evaluating
- Employ performance
indicators that validly reflect the evaluatee’s responsibilities
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
A2
Work Environment
- Identify, describe,
and record environmental influences on the evaluatee’s job performance
- Consider the availability
of relevant resources when evaluating the incumbent’s performance
- Consider administrative
support and effectiveness when assessing the incumbent’s performance
- Consider organizational
climate when evaluating the incumbent’s performance
- Consider the difficulties
associated with serving the evaluatee’s particular clients
- Take into account
relevant societal dynamics when evaluating the incumbent’s performance
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
A3
Documentation of Procedures
- Document the plan
for evaluating the incumbent
- Document the evaluator’s
qualifications
- Invite the evaluatee
and other stakeholders to evaluate the evaluation plan
- Monitor and record
the evaluation process
- Document the evidence
used to reach evaluative conclusions
- Show that due process
requirements were met
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
A4
Valid Measurement
- Choose measurement
procedures based on the described role and intended use
- Assemble and make
available evidence on the validity of the measurement procedure
- Verify that inferences
about the evaluatee are drawn from the obtained measurements
- Include a representative
sample of job tasks in the measurement content
- Emphasize and demonstrate
that validity is the single most important issue in personnel
evaluation
- Employ the term
measurement in the broadest sense of evaluating an individual’s
qualifications, performance, and/or effectiveness
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
A5
Reliable Measurement
- Employ procedures
that provide consistent measurements of the evaluatee’s performance
- Train and calibrate
observers, raters, and other data collectors
- Attain and demonstrate
consistency across different measures of the same criterion
- Attain and demonstrate
consistency across different observers of the same behavior
- Attain and demonstrate
consistency across different occasions on which a behavior is
observed
- Document the steps
to secure acceptable reliability
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
A6
Systematic Data Control
- Monitor and control
the collection of information
- Train evaluation
personnel in scoring, coding, data entry, and analysis
- Check for accuracy
at every stage of the collection, storage, and retrieval of
the information
- Maintain security
of the obtained information
- Exercise careful
oversight regarding access to and retrieval of the personnel
evaluation information
- Keep the data and
supporting documentation confidential
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
A7
Bias Control
- Recognize and guard
against the constant potential for intrusion of bias in the
evaluation
- Base evaluation
solely on criteria and information relevant to the evaluatee’s
job
- Involve the evaluatee
in designing, reviewing, and strengthening the evaluation plan
- Gather information
from multiple sources
- Avoid conclusions
that are not grounded in valid information
- Provide review
and appeal channels
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
A8
Monitoring Evaluation Systems
- Employ an evaluation
procedure that has been subject to systematic review and validation
- Professionally
investigate and appropriately follow up any complaints by the
evaluatee about the evaluation
- Assess the evaluation
against the full set of standards referenced in this checklist
- Assess the actual
evaluation against the evaluation plan
- Assess the extent
to which the evaluation achieved its purposes
- Follow up to assess
and, where possible, improve the evaluation’s consequences
|
|
6 =
Excellent
|
5 =
Very Good |
4 =
Good |
2-3 =
Fair |
0-1 =
Poor |
SCORING
THE EVALUATION FOR ACCURACY: Add
the following:
| Number
of Excellent ratings (0-8) |
____ |
x
4 = |
____ |
| Number of Very Good
ratings (0-8) |
____ |
x
3 = |
____ |
| Number
of Good ratings (0-8) |
____ |
x
2 = |
____ |
| Number of Fair
ratings (0-8) |
____ |
x
1 = |
____ |
|
Total Score |
|
= |
____ |
Strength of the Evaluation's
provisions for Accuracy:
|
30 (94%)
to 32: |
Excellent |
|
22 (69%) to 29: |
Very Good |
|
16 (50%) to 21: |
Good |
|
8 (25%) to 15: |
Fair |
|
0 (0%) to 7: |
Poor |
|