Evaluation of Mobile Clinic & Emergency Department Case Management


This presentation will compare and contrast summative evaluations of the implementation phase of two projects that address access to healthcare services at opposite ends of the access to healthcare spectrum. First, the Nursing Clinic of Battle Creek launched a mobile healthcare clinic to address lack of access to healthcare services of identified uninsured and underinsured populations of Calhoun County. The goals of the mobile clinic are to connect individuals with a medical home as often as possible, provide primary care services for individuals seeking treatment, connect individuals with chronic illnesses with a primary care provider, and refer all emergent cases to the closest emergency department. Second, a case management system was launched in the Bronson Battle Creek Emergency Department to address the needs of individuals over use and misuse the healthcare system. The goals of the Emergency Department Case Management program are to decrease frequency of Emergency Department visits, connect individuals with a medical home as often as possible, increase medical regimen compliance, increase health literacy, and increase lifestyle function.

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