E-learning Support

Related Files:

Download Center

Recommended Browsers

Safari 4.x and Internet Explorer 8.0 do not work with e-learning.

Windows Systems	Macintosh OS X
Firefox 3.0.x	Safari 3.x
	Firefox 3.x

Note: Firefox 3.5 is not officially supported on the Macintosh, but many are using this version without issues (including the e-learning administrator).

Supported Versions of Java Virtual Machine

Windows Systems	Macintosh OS X
We recommend you delete any old versions of Java you have on your computer. The most recent version of Java for Windows supported by Vista is Java 2, Release 6, Update 5. Newer versions of Java are not supported (but may work fine).
Java Archive (J2SE 6.0 Update 5) Current version of Java	Java 5 at Apple site currently there is only one version of Java supported.
If you have problems with Java applications make sure you only have one version of Java installed on your computer. Update 5 is the most current version tested. Higher versions of Java may work as well.

Office 2007 Downloads

Add the Getting Started Tabs
Save as PDF
File Formats Converter for Office XP/2003 (reads Office 2007 files)
File Formats Converter for Office 2004 (Mac version)

PDF Creator for Windows Machines

Sourceforge.net PDF Creator

Spyware and Adware

Before downloading any freeware on the Internet, read the license agreement. Free downloads often include programs that track your movements around the Internet or spy on your personal information. It can also be downloaded to your computer simply by visiting some web pages.

Spyware can prevent you from accessing web sites like Vista, by "hijacking" your browser and redirecting you to another web site. They may interfere with downloading other software or installing programs like Java. Some spyware can even record your passwords and keystrokes as you complete forms on the web.

There are many programs available to help with this problem. Ad-Aware and Spybot Search & Destroy have the best reputationl in ridding your computer of these programs. Click the links below to download either or both.

Ad-Aware (personal version is free) Click the Downloads link in the left navigation and follow the instructions provided.

Spybot Search & Destroy (freeware, but accepts donations) Click the Download link in the toolbar and follow the download instructions.

Note: You must run these programs manually—they will not automatically detect spyware like virus protection software does. It is recommended that you run these programs at least once a week and also remember to check for updates each time you launch the program so that it can screen for the newest spyware.

Software Plugins

Plug-ins are software programs that add functionality to your web browser (e.g., run movies or view animations) or allow you to view special content (e.g., view PowerPoint or Word files). Your courses may require any or all of the software listed below. Check with your instructor for additional software requirements within your courses.

The following software plug-ins are available as free downloads. Click on the icons in the table below to download the corresponding plug-in. Follow the download instructions provided on that web site.

Plugin	File types
	Adobe Reader [.pdf] View, navigate, and print PDF documents.
	Flash Player [.swf] View animations and other content created with Macromedia Flash
for windows for macintosh	Real Player [.rm .ra .ram .avi .aif .mpg .mp3 .wav] View streaming content, such as audio, video, animations, and media presentations, created using RealMedia authoring software.
	Quicktime [.mov .avi .aif .mpg .mp3 .wav] View content, such as audio, video, animations, and panoramas, created using Apple QuickTime authoring software.
for windows for macintosh	Windows Media Player [.wmp .wma .asf .asx .avi .aif .mpg .mp3 .wav] View content, such as audio and video created using Windows Media authoring software.
windows only	PowerPoint [.ppt .pps] For users who don't have the full Microsoft PowerPoint. Users can view and print PowerPoint slides and presentations.
windows only	Word [.doc] For users who don't have Mircosoft Word. Users can view, print, and copy/paste text from Word documents with this viewer.
windows only	Excel [.xls] For users who don't have Microsoft Excel. Users can view and print Excel spreadsheets.