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Full-time faculty


Dr. Keith Hearit
Associate Dean of Lee Honors College
Office: 314 Sprau Tower
Office Phone: 269 387-3142
Office Hours:
Education: Ph.D., Purdue University.
Areas of expertise: non-traditional forms of external organizational communication, specifically crisis management, apologiae, and issue advertising. Research/Creative Activity interests.
For more information, visit Dr. Hearit's Homepage

My teaching philosophy:

My teaching philosophy is probably best summarized in the following statement:

"In the end, an . . . education is not so much a pile of notebooks moldering in the bottom drawer, but learning to talk in front of a group, to read and to summarize, to reason on demand, to push yourself late at night. To live and work with people you might never speak to in ordinary life. To think against the grain. To manage time. To not be afraid or rejecting. To not say, every other sentence, "In my high school, we . . ." - Anne Matthews, Bright College Years

Courses I teach in the School:

COM 200 Introduction to Communication Theory

A study of communication models and theories which are common to the fields of interpersonal, group, organizational, public and mass communication.

COM 350 Public Relations and Organizations

The course will examine the role of public relations and public information in a variety of organizations with a communication theory perspective. The course is designed to prepare individuals for positions in public relations and public information, or for other positions in organizations concerned with the flow of information across organization boundaries. This course is approved as a writing-intensive course which may fulfill the baccalaureate-level writing requirement of the student's curriculum. Prerequisite: COM 200 or consent of instructor.

COM 440 Public Relations Cases

This course uses a case study approach to apply principles of communication and persuasion theory to public relations problems. The course examines a variety of types of organizations in relation to issue advocacy and public policy, risk communication, legitimization, defense, and crisis management. Prerequisite: COM 350 (syllabus).

COM 680 Seminar in Organizational Communication.

  1. Corporate Advocacy
  2. Risk and Crisis Communication

COM 685

Research Interests

My primary research interests are in the apologies and apologiae delivered by individuals and institutions as they face public criticism for their actions. This intersects with the areas of crisis management and organizational ethics.

Recent Publications and Papers

Hearit, Keith Michael. "When the Organization¹s Image Becomes the Issue: The Corporate Apologia of the Intel Corporation in Defense of its Pentium Chip." Public Relations Review 25 (1999): 291-308.

Corporate Apologia: The State of the Art. Paper presented at the annual meeting of the National Communication Association, Chicago, November 1999.

Pointing the Finger and Passing the Buck: The Use of Minimization and Scapegoating in Crisis Management. Paper presented at the Joint Meeting of the Central States Communication Association/Southern States Communication Association, St. Louis, MO, April 1999.

Professional experience:

Worked in public relations for two hospitals and in agricultural communications.

Awards received:

Received the 1996 Pride Award for the best article authored in public relations in 1996.

My life outside the university:

I enjoy spending time with my family, especially traveling in Michigan. My personal interests are sailing and Michigan history.

 

 

 

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School of Communication, Western Michigan University, Kalamazoo, MI 49008
Phone: (269) (269) 387-3130 Fax: (269) (269) 387-3990 Email: amy.manchester@wmich.edu
Last updated on: January 19, 2006