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Safety and assurances

• CEDRS' services are confidential. Please see the full confidentiality policy statement —located in WMU Human Resources' Policy and Procedures Manual.
  
  
• University policy insures that employees may not be retaliated against for using CEDRS. Please see the non retaliation policy —located in WMU Human Resources' Policy and Procedures Manual.
  
  
• Resolutions developed using CEDRS are considered binding and can be a permanent solution. Please see the durability of agreements statement—located in WMU Human Resources' Policy and Procedures Manual.

The mediation process offers a safe and open environment to talk about concerns and to explore resolution options. All mediators are ethically bound to standards of confidentiality. The mediators and staff of the CEDRS program will not share any information that is disclosed to them unless they are required to do so by law or judicial order, or unless the person sharing the information authorizes the disclosure. Participants agree at the outset to keep what happens in the mediation confidential.

Neutrality

A central element of the CEDRS program is neutrality. CEDRS' mission is to provide a safe venue for employees to discuss their conflicts and find their own solutions. Neither the CEDRS program nor its staff or mediators represent or advocate for individuals or individual points of view-nor do they decide who is right or wrong, or make any judgments about the case. Those utilizing CEDRS services retain the power to make their own decisions, and are never forced to accept a resolution plan that they have not developed and chosen for themselves.