Please review the detailed outline of
WMU Catering Policies to ensure the success of your event.
Food and beverage policy
No food and/or beverage may be brought into the Bernhard/Fetzer
Centers. All meals served Monday through Friday after 8
p.m. and Sunday after 2 p.m. will be assessed overtime
charges.
In compliance with state health regulations, all leftover food
remains the property of WMU Catering and will not be given
to the host or guests following a catering event.
Guarantee policy
A final guarantee of the number of guests is required five
(5) working days prior to your event. WMU Catering will
prepare food and set the room 5% above the guarantee figure
up to a maximum of 15 guests.
We appreciate any estimates you can provide seven (7) days
prior to your event, to assist us with our planning. Substantial
increases in the final guarantee above the original estimate
may alter menu availability. Billing will be based on the
final guaranteed number of guests or the number of meals
served - whichever is higher.
Minimum guarantees
Served banquet meals: If less than 15 guests are guaranteed,
a $15 set up charge will apply.
Buffet banquet meals: If less than 40 guests are guaranteed,
a $25 set up charge will apply.
Payment
Final payment of the charges for your event will be made
seven days prior to the date of your event, unless your organization
has pre-arranged and is approved for direct billing. For
direct bill accounts, payment must be made within 45 days
of receipt of the invoice or a finance charge will be applied.
If questions regarding billing arise, please call
the Bernhard Center Office for all Bernhard events and
off-premise events. All prices are subject to applicable
service charges and Michigan sales tax.
Service charges
- A 20% service charge will be added for catered events held at the Bernhard Center and at off premise locations.
- A $25 drop-off charge will be included for orders less than $50.
- Free delivery is available for on-campus orders over $50, and for off-site locations within ten miles of Western Michigan University (minimum order $50).
- Free pick-up service is available in the WMU Catering office at the Bernhard Center.
Cancellations
Cancellations must be made no later than seven (7) working
days prior to the event in order to avoid a charge. Cancellation
of a food and beverage event less than seven (7) working
days will be subject to appropriate food preparation and
labor charges.
Decorations
Any decorations provided by the client need to be coordinated
with either the Bernhard Center office or the Fetzer Center
office. No masking tape, scotch tape, nails, tacks, etc.
are to be used on any painted or veneer surface. Please
ask our assistance in hanging banners, etc. If these rules
are violated, the client is responsible for any damage to
the premises or equipment by members, guests or outside
groups contracted by the client. Damage charges will be
assessed and charged to the client and/or group to cover
the necessary repairs.
The Bernhard Center, Fetzer Center, and WMU Catering assumes
no responsibility for damage and/or loss to any merchandise
and/or personal items left in our banquet facilities or
meeting rooms. This applies prior to the event, during the
event, and post-event.