No Call No Show/Late Cancellation Policy

The professional attitudes and behavior of Haworth College of Business students during interview and application processes are as important as resumes, experience and training.

PDF of Cancellation Policy

PROFESSIONAL BEHAVIOR EXPECTATIONS

When you schedule an interview, practice interview, advising appointment or register to participate in an event or program you are expected to follow through with your commitment by showing up on time and participating in a professional manner.

  • No Call No Show is when a student does not attend the interview, advising appointment, program and/or event and without advance notice.
  • Late Cancellation is when a student gives very short notice, typically less than two days, to cancel an interview, advising appointment or event registration.

This behavior is costly in terms of lost corporate time and expenses, loss of valuable staff time and resources, and is detrimental to other WMU business students’ ability to arrange employment interviews or advising appointments. This is applicable to all professional commitments outside of the University. Learn more about Professional Guidelines for Students.

CANCELING AN ON CAMPUS INTERVIEW OR RESERVATION TO ATTEND A CAREER PROGRAM

If you need to cancel an on campus interview, advising appointment, or attendance to a career program, call the Zhang Career Center (269) 387-2711 at least two days advance notice.

On campus interviews: Regardless if the interview was scheduled online or in person, it is very important that you call the Zhang Career Center to cancel your scheduled interview–even if you have notified the employer.

INTERVIEW AND ADVISING APPOINTMENT NO-SHOW AND LATE CANCEL PROCEDURE

NCNS and late cancellations, outside of due cause, for on campus interviews, career advising appointments and career events and programs are considered unprofessional behavior. The Zhang Career Center will address such behavior by doing the following:

  1. Upon notification that a NCNS or late cancellation has occurred, you will immediately blocked from accessing the BroncoJOBS powered by Handshake system.
  2. A staff member will contact you regarding the temporarily blocked status on BroncoJOBS and the actions required to correct the situation.

Action steps

First offense

Your account is blocked by the Zhang Career Center and you are notified. Further participation in interviews, advising appointment, and career center programs will be temporarily terminated until the following steps are completed and approved by a career center staff member:

  1. Schedule an appointment with the staff member listed in the notification email.
  2. Email or bring a draft of an apology to your appointment.

A staff member will approve the content of the apology. You will send the approved email to the employer/interviewer/advisor and carbon copy (cc:) the staff member. If you fail to send this email within two weeks you will be blocked from the system for one year.

Subsequent offense

You will be barred from all Zhang Career Center service including BroncoJOBS.

Appeal

If you feel you have been incorrectly identified as a no-show or late cancellation, request an individual review of the circumstances by the director of the Zhang Career Center.