AE Standards of Customer Services
Fish Video available at Waldo Library
WMU Archives Record Management
Web Sites—Great Info
How Users Read on the Web
Making Web Advertisements Work
Videos—AE two thumbs up!
Marriott CEO on Hotel Hospitality
Can a boss be nice to his/her employees?
Writing SMART Goals
Managers are judged by how their team performs. Learn how to motivate your staff by establishing and communicating "SMART" goals.